Doing business with clients from other countries can be a challenge, but it can also be very rewarding. With some innovation and a few simple techniques, you’ll find that it’s quite easy to maintain a long and mutually beneficial working relationship together.
- Use technology to keep in touch with clients
There’s no shortage of state-of-the-art software connecting you to your international clients these days. The first step is to use this technology to your advantage. Email, Skype and WhatsApp are all great ways to stay in touch without having to be in the same place. By using these tools, you can easily keep your clients updated on new projects, deadlines, and anything else they need to know.
Another great way to use technology to stay connected is by using video conferencing. This way, you can have regular face-to-face meetings without having to travel. This can be a huge time and money saver, not to mention it’s more environmentally friendly.
If you really want to go the extra mile, there are now software platforms that offer translation services. This means you can have real-time conversations with clients who speak different languages. No need for a translator!
- Make a point of learning about your clients’ culture and customs
This will show them that you respect their culture and that you’re interested in building a strong relationship. It can also help avoid any misunderstandings or miscommunications.
- Find common interests and build relationships based on those connections
This ties into the previous point – it’s always easier to work with someone when you have a personal connection. See if you can find any common interests with your clients and build relationships based on those connections.
For example, if you’re both into sports, you could keep each other updated on the latest scores and news. Or, if you share a passion for art, you could discuss the latest exhibitions you’ve seen.
By taking the time to find common ground, you’ll show your clients that you’re more than just a business associate. You’re a friend. And friends always work better together.
- Respect the boundaries of distance and time zones
Of course, just because you have the technology to stay connected 24/7 doesn’t mean you should be using it all the time. Remember that your clients are just like you. They have families, friends and hobbies outside of work, so don’t be too intrusive.
- Be patient and understanding when working with clients from other countries
There will be times when things don’t go as planned. Deadlines will be missed, projects will get delayed, and miscommunications will happen. It’s all part of doing business with someone from another culture.
The key is to remain patient and understanding. By doing so, you’ll show your clients that you’re committed to working together despite the challenges.
Doing business with international clients doesn’t have to be complicated
By following these simple tips, you’ll be well on your way to maintaining long and fruitful relationships with clients from all over the world. So get out there and start connecting!
